B.Voc Retail Management - Tata Institute of Social Sciences TISS, Mumbai

Course Introduction

B.Voc. in Retail Management with specialization in Automotive Retail is an undergraduate program that allows students to acquire excellent technical and soft skills in automobile sales. This unique course which is designed in collaboration with MSIL will enable the students to achieve fast-paced career growth in the automobile retail industry. The course curriculum covers full spectrum of business processes involved in automobile retail field that allows the candidates to learn about various aspects of retail business through OJT in Maruti Suzuki showrooms. In the first year, students will be required to attend class room training and in second & third year, students will be required to attend 5 days of OJT per week at Maruti Suzuki Dealership in Mumbai. Students will have an opportunity of ‘Earn while you Learn’ and get stipend for 24 months starting with Rs. 8000/- per month in the 2nd year and Rs. 9000/- per month in the 3rd year.

Career Prospects

Opportunity for placement at Maruti Suzuki Dealerships and build a fast-paced career in automobile retail. Start career as a Relationship Manager and move up the ladder based on performance. This program is focused on imparting industry relevant technical and soft skills to the students, making them readily employable in the automobile retail value chain. Other job prospects comprise of Retail Departmental Manager, Retail Store Manager, Visual Merchandiser. Programme fees: (Rs. 60,000/-per annum) Examination fees: (Rs. 1,600/- per semester and Rs.3200 per annum) Caution Deposit (Refundable): Rs.5000

Semester-wise Listing of Courses

B. Voc in Retail Management SEMESTER II

Subject Code	Subject Name	Credits
GE 1.1	Functional English	4
GE 1.2	Communication Skills - I	4
GE 1.3	Computing Skills - I	4
RM 1.1	Introduction to Retail Store Operations	2
RM 1.2	In-store Cashiering & Merchandising Operations – 1	2
RM 1.3	Retail Sales Process Management	2
RMMV P1	Domain paper (Basics of Automobile Technologies) 5 projects of 2 credits each	12

B. Voc in Retail Management SEMESTER II

Subject Code	Subject Name	Credits
GE 2.1	Basics of Economics and Markets	4
GE 2.2	Environment Sciences	4
GE 2.3	Ethics and Governance	4
RM 2.1	In Store Cashiering & Merchandising Operations – II	2
RM 2.2	Customer Relationship Management	2
RM 2.3	Basics of Automobile Technologies	2
RMMV P2	Domain paper (Maruti products & processes) 5 projects of 2 credits each	12

B. Voc in Retail Management SEMESTER III

Subject Code	Subject Name	Credits
GE 3.1	Communication Skills II	4
GE 3.2	Financial Literacy	4
GE 3.3	Basics of Legal and HR Policies	4
RAU 3.1	Business Mathematics for Auto Retail	2
RAU 3.2	Consumer Behaviour	2
RAU 3.3	Retail Branding	2
RMMV P3	Vocational Practical	12

B. Voc in Retail Management SEMESTER IV

Subject Code	Subject Name	Credits
GE 4.1	Communication Skills II	4
GE 4.2	Basics of Accounting	4
GE 4.3	Design Thinking	4
RAU 4.1	Auto Accessories Sales	2
RAU 4.2	Rural Retailing	2
RAU 4.3	Auto Finance and Auto Insurance Sales	2
RMMV P4	Vocational Practical	12

B. Voc in Retail Management SEMESTER V

Subject Code	Subject Name	Credits
GE 5.1	Digital Literacy	4
GE 5.2	Health and Wellness	4
GE 5.3	Personal Grooming	4
RAU 5.1	Legal Aspects of Retail Business and Franchise Management	2
RAU 5.2	Institutional Sales	2
RAU 5.3	Value added Services (VAS-showroom hostess, ambience, tele-calling, negotiations, intro of ERP)	2
RMMV P5	Vocational Practical	12

B. Voc in Retail Management SEMESTER VI

Subject Code	Subject Name	Credits
GE 6.1	Entrepreneurship	4
GE 6.2	Employment Readiness	4
GE 6.3	Effective Workplace Skills & Competencies	4
RAU 6.1	Pre-owned Vehicle Sales	2
RAU 6.2	Vehicle Maintenance (Service & Sales)	2
RAU 6.3	Spare Parts and Inventory Management	2
RMMV P6	Vocational Practical	12